Plans and monthly limits
Every account is on a plan. Tokens reset to the plan’s monthly limit at the start of each billing period.| Plan | Monthly weighted tokens | Notes |
|---|---|---|
| Default (free) | 3,000,000 | Assigned automatically at signup |
| Professional | 10,000,000 | Monthly or annual subscription |
| Professional Plus | 20,000,000 | Monthly or annual subscription |
When your balance resets
Your balance resets on the same day of the month your subscription started — not the 1st of the calendar month. If you subscribed on January 15, your tokens reset every month on the 15th. Edge cases (subscribed on Jan 31) anchor to the last day of shorter months: Feb 28, Mar 31, Apr 30, and so on. You can see your next reset date in the Billing & Usage tab of Your account settings.Plan tokens don’t roll over
Unused plan tokens expire at reset. This is intentional — the plan gives you a fresh allocation each period. What does carry forward:- Token packs you purchase keep their tokens for 30 days from purchase.
- Manual credits issued by support persist until their expiry date.
Example: Pro plan (10M) + a 10M pack. In a month where you use 12M, the first 10M comes from your plan and the extra 2M comes from your pack — leaving 8M of the pack for next month.
Token packs
If you run low mid-period, you can buy a one-time pack instead of upgrading.| Pack | Tokens | Expiry |
|---|---|---|
| Small | 5,000,000 | 30 days |
| Medium | 10,000,000 | 30 days |
| Large | 20,000,000 | 30 days |
Your first top-up gets 66% off automatically.
- Don’t reset monthly — they sit on your account and only deplete when a period’s usage exceeds your plan limit.
- Expire 30 days after purchase. Anything unused at expiry is gone.
- Are non-refundable on their own, but if you’re refunded for the payment, the tokens come off your balance.
Tips to use fewer tokens
- Be specific. Vague prompts cause the agent to read more files. “Change the login button color to
#6320EE” beats “make the login look nicer.” - Iterate small. Five small prompts usually cost less than one big one — short outputs cost less, and cached context reuse is 0.1×.
- Reference existing code. “Match the style of the Home page button component in the Settings page” is cheaper than describing the style from scratch.
- Ask for a plan first. If a change feels big, ask the agent to outline the plan before it edits. A short plan costs far less than a wrong build.
- Stop runaway runs. If a build is going wrong, click stop instead of letting the agent loop.
My balance looks wrong
A few things to check before contacting support:It dropped while I was idle
It dropped while I was idle
Tokens are only consumed when the agent runs. There’s no background process that drains tokens — if you weren’t actively chatting and the agent wasn’t running a build, your balance shouldn’t move.Two things look like idle drain but aren’t:
- Async recording. Tokens for a run are sometimes posted a few seconds after the run finishes. If you stopped chatting at 16:00 and saw the drop at 16:01, that’s the previous run being recorded.
- Long-running builds. If you kicked off a build before stepping away, it may have continued running in the background.
It dropped more than I expected for one prompt
It dropped more than I expected for one prompt
A prompt that produces a lot of code is much more expensive than a prompt that produces a short reply. A change that touches multiple files runs many tool calls, each billed.
My token pack disappeared
My token pack disappeared
Token packs expire 30 days after purchase. Check your purchase history on the Billing & Usage tab of settings. If a pack was refunded or charged back, its tokens are removed from your balance.
None of these explain it
None of these explain it
Get in touch with us through the support bubble on the bottom right of Your screen or email support@bilt.me with:
- Your account email
- The balance you expected
- The balance you see now
- A timestamp window when you noticed the drop
Subscription cancellation
If you cancel a paid plan:- You keep paid-plan access until the end of the current billing period.
- After that, your account drops to the default (free) plan — 3M weighted tokens per month.
- Your projects, exported code, and unused token packs are preserved.
